Privacy Policy - AJW Detailing
Last Updated: 04/18/25
Privacy Policy
At AJW Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
1. Information We Collect
Personal Information
We may collect the following details when you interact with us:
Name
Phone number
Email address
Vehicle details
Payment information
Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type
Pages visited
Time spent on our site
2. How We Use Your Information
We use your information to:
Confirm and manage appointments
Provide and improve our services
Offer customer service and support
Send service updates or promotional content (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted third-party providers—such as CRM systems, scheduling platforms, or payment processors—who assist us in operating our business. These third parties are required to maintain the confidentiality and security of your information.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We use industry-standard security measures to protect your personal information, both online and offline. Your data is stored in secure environments and is accessible only to authorized personnel.
We retain your personal information only for as long as necessary to provide you with our services and for legitimate legal or business purposes. When we no longer need your personal data, we will securely delete or anonymize it.
5. Your Choices
You have the right to:
Opt out of marketing communications at any time
Request updates, corrections, or deletion of your personal data by contacting us
6. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: [email protected]
Phone: +1 704-594-3948
9. Opt-Out Procedures
You can opt out of receiving text messages from us at any time by replying "STOP" to any message you receive. Upon receiving your opt-out request, we will send a confirmation message and cease further communications. For additional assistance, you can reply "HELP" or contact us directly.